Frequently asked questions

No. Restoration repairs damage and can add color, but it preserves identity - faces, expressions and the character of the photo stay as they are. Every result is shown next to the original so you can verify this yourself.

AI fills in damaged or missing detail based on what the rest of the photo suggests. Usually that matches reality; occasionally it does not. That is why we show the before and after slider and ask you to compare before downloading.

Good scans or clear phone photos of prints, taken in daylight without glare. One clear face per photo works best for animation.

You buy a generation pack once through Stripe - card, Apple Pay or Google Pay. One payment, nothing recurring. Generations are tied to your email and never expire.

If you are unhappy with a purchase for any reason within 30 days, email us and we refund it in full.

You get 2 free photo previews per day - the photo pipeline with its repair, color and sharpness switches. Bringing a photo to life is video and has no free stage at all.

They are stored privately, used only to produce your results, and deleted from our servers after 30 days. They are never used to train models.

You do not create one yourself. An account is made automatically with your first purchase, under the email you pay with. There is no password: request a sign-in link on the My photos page and open it from that inbox. You always get an email - if the address has no account yet, the message says so and points you to the first purchase, which is what creates one.

After a purchase we email you a magic link - clicking it opens your photos. Need to get back in later? Request a new link on the My photos page, no password ever.

Results stay available for 30 days from creation. Download anything you want to keep - after 30 days files are permanently deleted.